Despite our strict material quality control befor setting production in motion and shipping, it may happen that jewelry arrive damaged or show malfunctions after wearing. Guarantee can only be claimed on the following:

Unfortunately it is impossible to guarantee the jewelry of Candy Sweet Jewelry. Our products are made of organic components. If some parts loosen from wearing, in most cases it can be easily repaired with pliers. In addition, we advise our clients to keep the jewelry can appear through contact with creams, lotions & perfumes or at an elevated level of acidity. Therefore we advise our clients to treat the products with care.

When you receive something broken or damaged, please contact us within three days.

After these three days, we cannot be held responsible.